Some of our customer reviews

Jori B.   |   09/14   |  ♦ ♦ ♦ ♦ ♦
I had a fantastic experience at Auto Craft! Eddie kept me updated every step of the way with the work performed on my car and the cost was exactly what I was quoted. The car looks as good as new after an enormous tree branch fell on it. I definitely recommend Auto Craft!


Sunny Y.   |   02/14   |  ♦ ♦ ♦ ♦ ♦
I have used AutoCraft twice in the past few months to fix scratches on my Mercedes ML350 (ironically both scratches were caused by myself :). Both times Eddie the owner of the shop took care of my car personally and professionally. The fixes were flawless, which restored the car back to its factory-fresh pristine state. The scratches were totally gone and I can't tell a difference from the surrounding area. The experiences are pleasant. Staff are polite and professional. Eddie is very friendly and nice to deal with. He treats you like a friend then a customer. He also gives very reasonable prices. And of course a free ride to the Metro is also nice :) (BTW, this shop is within walking distance from the Van Dorn Metro station). I am very satisfied with the work and will highly recommend this shop to any one. Last but not least, they also wash your car better than many professional car washing shop. They not only clean the wheels, remove all the brake dusts, but also wash off the mud from the mud flap area, between the wheels and the car. And they wipe all water from the rear view mirror. To me, this attention to details shows their care and professionalism. I have all the confidence that if they can do a complimentary car wash so well, they will do even better on the fixes.


Jessica L.  |  01/14  |  ♦ ♦ ♦ ♦ ♦
I have used this shop multiple times over the year, and the experience has always been the same. The staff is professional and considerate, and the work is completed at a high quality and in a timely manner. Eddie is always kind and helpful, and he keeps me informed of both the work being done and the status of repairs.


Marilyn B.  |   12/12/13  |  ♦ ♦ ♦ ♦ ♦
Profesional. I was completely satisfied with AutoCraft’s repair of my car. I was pleased with the staff’s professionalism and their knowledge of my vehicles’s needs. They coordinated with the insurance company for the selection of appropriate replacement parts and as a result, AutoCraft’s repair was flawless.


Joe G. From Clinton, MD  |  11/20/13  |  ♦ ♦ ♦ ♦
Excelent Work. I became a customer after my service advisor told me that my car should not go to a regular collision center. My 2011 G37 IPL was just 8 months old when a hit and run SUV driver rear ended me… I drove away happy. The fit and the finish, the paint job and interior was back to normal.


Elizabeth T. From Arlington, VA  |  09/30/13  |  ♦ ♦ ♦ ♦ ♦
Great Work. AutoCraft does great work and their customer service is excellent. They are responsive to calls and questions, and they did a nice job reparing/replacing my car’s fender and bumder. Rick, one of the managers, was a pleasure to work with. My repair did take longer than expected, but the other very positive aspects of my experience.